Definitions

Within these terms and conditions, the terms ‘we’ and ‘GP in Practice’ have the following meaning: KMT Healthcare Ltd. Registered in England. Company number: 11807419. Registered address: Ams Accountants Medical 9 Portland Street, Floor 2, Manchester, England, M1 3BE.

Training course cancellation policy 

We will try to be as fair and understanding as possible when dealing with cancellations. Please inform us as soon as possible if you are unable to attend a course before the course date. If you are unable to attend you may substitute someone else free of charge. To do this you must email us with the name, email address, job title, and date of birth of the person who is taking your place. We understand you might fall ill on the day of the event, so this substitution policy is valid up until 1 hour before the event.

Alternatively, you can elect to have a refund subject to a cancellation fee expressed as a percentage of the course fee. Cancellation fees will apply as follows: 10% if over 60 days before the course date, 50% from 30-59 days before the course date or 100% if less than 30 days before the course date. We are unable to refund the full amount at any time because we are charged processing fees for your purchase and for refunds. If you booked the wrong course, we can swap a course for you free of charge. 

GP in Practice reserves the right to cancel any training course if it becomes necessary to do so. In the very unlikely event of this happening you will be notified as soon as possible and offered the opportunity to defer your place to an alternative date/location. If you are unable to attend any of the alternatives offered, we will refund you 90% of the course fee. GP in Practice shall not be responsible for any other loss incurred by the customer as a result of a cancellation or reschedule.

Changes to courses advertised

We reserve the right to amend the courses where it’s unavoidable or to make other minor changes that may be necessary due to unforeseen circumstances. Rarely, we may have to change teaching topics that are advertised to be covered within a course. This may be due to a variety of reasons including but not limited to: speaker sickness; speaker preference; and, alterations in learning objectives. Any changes will be displayed on our website in a timely manner. Any major changes such as a change of speaker or change of topic, for example substitution of a Neurology teaching block for another medical speciality, will be available on the website to view and will be emailed to you. You accept these changes may occur and any cancellation by yourself will follow the cancellation policy stated earlier in these Terms and Conditions.

Information

All information provided by GP in Practice is given in best faith. GP in Practice, its director(s), members, agents or its staff will not be held responsible for actions taken by the customer, any other individual or organisation as a result of the information provided during training courses or within any publications (printed or otherwise).

Receipt and directions

Your receipt, and directions to the course venue or login for webinars or courses as appropriate and details about timing will be emailed to you following our receiving your booking details and payment. For events due to run on a specific date, if you have not received these 10 days before the date, please email us at info@gpip.co.uk to make sure payment has been received. For courses, the cost of lunch and refreshments is included in the course fees. Booking onto a course, online course, webinar or ordering a handbook constitutes a contract between GP in Practice and yourself as an individual, you will be liable for payment of the fees and any receipt or invoice will be made out in your name.

Discounts

Discounts are offered from time to time as part of special promotions. To benefit from a discount you must use either the prescribed booking form or discount code when making your booking. If you book at a price and subsequently become aware that you are eligible for a lower price and inform GP in Practice before the course or webinar date, GP in Practice will review your case but will not be bound to make any refund for the difference. No refunds will be made if you inform GP in Practice on or after the date of the course or webinar.

Financial data

KMT Healthcare Ltd does not store customers’ payment card details.

Intellectual property

All materials and presentations used on courses are copyright and may not be reproduced without permission. All intellectual property rights, including copyright, remain the sole property of KMT Healthcare Ltd. Any copies made of course materials, any GP in Practice handbook, or any video content, will be an infringement of copyright unless agreed in writing in advance. This excludes copyright belonging to third parties included within course packs or downloadable resources.

All intellectual property rights and copyrights on video, audio, knowledge, concepts, materials belong to and will remain the property of GP in Practice. The re-use of any digital content by the customer on any platform except GP in Practice’s platforms is expressly prohibited.

Course video material – disclaimer

We make every effort to ensure the information in our course videos is accurate and correct at the time of production, but it is of necessity of a brief and general nature, and should not replace your own good clinical judgement, or be regarded as a substitute for taking professional advice in appropriate circumstances. In particular we recommend you check drug doses, side-effects and interactions for specific patients with the British National Formulary. Save insofar as any such liability cannot be excluded at law, we do not accept any liability for loss of any type caused by reliance on the information in these videos.

Proper Law and Jurisdiction 

This Agreement and all matters arising from it shall be governed by and construed according to the laws of England and Wales and shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Entire Agreement 

This Agreement supersedes all prior agreements, arrangements and undertakings and constitutes the entire agreement relating to the subject matter of this Agreement. You confirm that you have not entered into this Agreement on the basis of any representation that is not expressly incorporated into this Agreement.

The following terms from this point to the end of the agreement are part of this agreement and relate specifically to:

Online content provided free of charge and online content subject to payment and online content supplied as part of another GP in Practice course or product  (“Free and Paid-for Services”):  GP in Practice shall provide Free Content and Paid-for Services. This includes a subscription for the Paid-for services which includes the Paid-for Content functions available. GP in Practice reserves the right to vary the Free and Paid-for Services and does not guarantee that the content provided free of charge (“Free Content”) will remain free of charge and does not guarantee that the content and functionality provided subject to payment (“Paid-for Services”) will remain a paid-for service.

You agree to pay any subscription fees (“Fees”) at rates in effect when the charges are incurred. You must provide GP in Practice with complete and accurate payment information. You can pay using a credit or debit card or voucher code. By submitting credit or debit card details to GP in Practice you warrant that you are entitled to purchase the Paid-for Services using those payment details. In the event of an unauthorised payment GP in Practice reserves the right to suspend or terminate your access to the Site and Paid-for Services. If no payment authorisation is received or payment authorisation is subsequently cancelled, GP in Practice may immediately terminate or suspend access to any Paid-for Services and/or the Site. GP in Practice will try to process your request for any Paid-for Services promptly but does not guarantee that the Paid-for Services will be available to you by any specified time.

A contract with you for Paid-for Services will come into effect when the payment is made. You having paid the Fee for a subscription for the supply of Paid-for Services for a defined period you will have no right of cancellation for the supply of the Paid-for Services other than the right to cancel the renewal of your subscription for Paid-for Services. This does not affect your statutory rights.

Registration, Passwords and Privacy

GP in Practice does not store customers’ credit card details. The use of the Site signifies Your consent to GP in Practice collecting and using personal information about you in accordance with GP in Practice’s Privacy Policy. You can read the Privacy Policy by clicking on the link in the footer. You must register to use the Site in order to access content and will be asked to provide GP in Practice with accurate, complete registration information, including contact details, and it is your responsibility to update and maintain this information. GP in Practice is entitled to rely on this information to provide the Paid-for Services. You will also be requested to create a Password in a format specified by GP in Practice (“the Password”). You shall not disclose the Password to any other person or entity and shall ensure that the Password remains confidential at all times. In the event that you know or have a reasonable suspicion that a third party knows your Password, you shall notify GP in Practice immediately by contacting GP in Practice using the ‘Contact us’ page. If GP in Practice has reasonable grounds for believing that you have misused or is misusing the Password, GP in Practice may require you to change the Password or may suspend your use of the access to the Site, including the Paid-for Services, until such time as GP in Practice is satisfied that the security of the Site is no longer compromised by your activities.

Limitations on Use of the Site 

All content and services provided by GP in Practice belongs to GP in Practice or is licensed to GP in Practice by licensors. GP in Practice or its licensors own all the intellectual property rights in the content and services. The content and services provided are solely for your personal use and shall not sub-license, distribute, sell, supply, modify, adapt, amend, incorporate, merge, or otherwise alter any content or service provided under this Agreement. You shall not allow any third party to access the content. You shall not remove or replicate any logo, copyright or proprietary notices, legends, symbols, labels, watermarks, signatures or any other like marks affixed to or embedded in the content or services. You shall not carry out any act or omission or permit any act or omission to take place that infringes or is likely to infringe any intellectual property rights owned or used by GP in Practice or its licensors or otherwise relating to the Site.

Limitation of Liability and Indemnity

You expressly agree that the use of, and browsing of the Site is at your own risk. Neither GP in Practice nor any other party involved in creating, producing or delivering the Site, is liable for any direct, incidental, special, consequential, indirect or punitive damages arising out of your access to, or use of, or inability to use the Site or any data You have entered or uploaded onto the site or any linked site or for the cost of procurement of substitute goods or services or resulting from any goods or services purchased or obtained or messages received or transactions entered into through the Site or resulting from any unauthorised access to or alteration of your transmissions or data, including but not limited to, damages for loss of profits, use, data or other intangible property including legal costs and expenses, even if GP in Practice has been advised of the possibility of such damages. You expressly agree that the downloading of any material form the Site is at your own risk.

Neither GP in Practice nor any other party involved in creating, producing or delivering the Site, is liable for any direct, incidental, special, consequential, indirect or punitive damages resulting from you downloading material from the Site or any linked site, including but not limited to, damages for loss of profits, use, data or other intangible property including legal costs and expenses, even if GP in Practice has been advised of the possibility of such damages. Without limiting the foregoing, everything on the Site is provided to you “as is” and “as available” without warranty of any kind, either express or implied, including, but not limited to, the implied warranties of satisfactory quality, fitness for a particular purpose or non-infringement. Please note that some jurisdictions may not allow the exclusion of implied warranties, so some of the above exclusions may not apply to every User. You must check their local laws for any restrictions or limitations regarding the exclusion of implied warranties.

GP in Practice reserves the right to modify information displayed on this Site. No party who is involved in the workings of the Site, will at any time be liable or responsible in any way for the content, including the Paid-for Services, and information provided on or via the Site and for your use of the Site.

From time to time GP in Practice will make available to you links from the site to third party sites. These sites are not in any way approved, checked, edited, vetted or endorsed by GP in Practice and You agree that GP in Practice shall not be responsible or liable in any way for the content, advertising or products available from such sites, the quality, functionality, suitability or legality of such sites or for any dealings that You may have, or the consequences of such dealings, with such third party site operators. Any arrangements made between you and any third party named on GP in Practice’s Site are at your sole risk and responsibility and GP in Practice expressly disclaims any liability for third party information or opinions posted on this Site or any linked Sites that arises under criminal or civil laws relating to defamation, intellectual property, infringement, privacy, obscenity, or any other area of law.

Indemnity

We make every effort to ensure the information in our Free and Paid-for Services is accurate and correct at the time of production, but it is of necessity of a brief and general nature, and should not replace your own good clinical judgement, or be regarded as a substitute for taking professional advice in appropriate circumstances. In particular we recommend you check drug doses, side-effects and interactions for specific patients with the British National Formulary. Save insofar as any such liability cannot be excluded at law, we do not accept any liability for loss of any type caused by reliance on the information in the Free and Paid-for Services.

You agrees to indemnify, keep indemnified, defend and hold GP in Practice and its parent companies, subsidiaries, affiliates and their respective officers, directors, employees, owners, agents, information providers and licensors (collectively the “Indemnified Parties”) harmless from and against any and all claims, damages, liability, losses, costs and expenses (including legal fees) (whether or not foreseeable or avoidable) incurred or suffered by any Indemnified Party and any claims or legal proceedings which are brought or threatened arising from your use of, connection with or conduct on the Site or any breach by You of these terms. GP in Practice reserves the right, at its own expense, to assume the exclusive defence and control of any matter otherwise subject to indemnification by you, and in such case, You agrees to co-operate with the defence of such claim.

Consequences of Breach of these Terms In the event that GP in Practice considers or determines, in their complete discretion, that you has breached, violated or contravened the Agreement or has otherwise demonstrated inappropriate conduct in the use of the Site or the content or services they reserve the absolute right to: (a) warn you that they have violated the Agreement and ask you to discontinue such conduct; (b) discontinue you’s membership of the site and/or any other related services, including Paid-for Services; and (c) take measures (including terminating, suspending or restricting your use of the Site) to prevent you from using the Site or linking to the Site.

Third Parties The provisions of the Contracts (Rights of Third Parties) Act 1999 shall not apply to this Agreement.

Updated 13th April 2023